Unimarket | Facilities Management Procurement Software Solutions
Facility Management
Procurement done right in services, maintenance and operations.
As facility management organizations face rising expectations and increasing cost pressures, they need procurement tools that deliver efficiency, accountability and transparency at every stage of service delivery.
Facility services are high-stakes. From cleaning and repairs to complex maintenance contracts, your customers expect reliability, responsiveness and value. With Unimarket, you gain a procurement platform built to support facility operators, property managers and operations teams—helping you deliver excellent service, comply with your frameworks, and empower buyers across a decentralised environment.
Unimarket’s Source-to-Pay platform unifies the entire Facility Management procurement process, helping you source trusted contractors, manage compliance, centralize contracts and deliver consistent, high-quality services across every site.
Unimarket provides the source-to-pay solutions of choice for:
Clarity. Control. Impact.
Unimarket’s Source-to-Pay platform is designed for the fast-paced, multi-site needs of facility management—streamlining procurement, improving visibility and ensuring consistent, compliant operations.
On-Time Delivery
In facilities management, timely service isn’t optional — it’s the foundation of customer satisfaction, operational continuity and contract performance. Delays can escalate into safety issues, asset downtime or service complaints, which is why procurement efficiency plays such a critical role.
Unimarket helps your teams act quickly and confidently by standardizing sourcing workflows, offering instant access to qualified suppliers, and ensuring every step follows best-practice. With guided templates, automated notifications and integrated contract workflows, your buyers and site teams can engage the right providers, resolve issues faster, and keep every job on schedule and within budget — without compromising compliance or quality.
Centralized Control
Facility management often means coordinating work across diverse buildings, regions and service categories — from HVAC maintenance and cleaning to groundskeeping, security and capital upgrades. Unimarket unifies all procurement activity in a single, configurable platform that gives both central procurement teams and local site managers the tools they need to operate effectively.
Staff across multiple locations can follow consistent processes, access approved contractors, and manage sourcing events without relying on manual emails or disconnected systems. This centralized approach improves governance and reporting, while still allowing the flexibility to address site-specific needs, respond to emergencies, or adapt to variations in contracts and service demands.
Mitigate Risk
Facilities Management teams manage significant operational and safety risks, often under strict contractual obligations. Ensuring that every supplier is compliant, insured and qualified can be challenging when operations span numerous locations and service types.
Unimarket provides real-time visibility into supplier status, contract obligations and performance, helping your teams make safer and more informed decisions. Automated alerts for expiring insurances, licenses or agreements ensure nothing slips through the cracks.
Every sourcing event, decision and evaluation is captured in an audit-ready record, supporting internal governance, external audits and SLA oversight. With centralized data and transparent processes, you reduce organizational exposure, strengthen accountability and maintain full confidence in your procurement practices.
Case studies
Hear what our customers have to say.
Philadelphia College of Osteopathic Medicine (PCOM)
“Nothing feels better to a customer than to have one of your suppliers know you as a person and not just a business. The Unimarket team makes you feel like a family.”
LaVerne Mayes, Purchasing Manager
Illinois Institute of Technology
"It has allowed us to be more strategic in our procurement planning… it’s just very, very easy to use and a huge improvement from completing the procurement process in our ERP."
Madeline Olszak, Director of Procurement Services
Loyola University Maryland
"There is no trying to convince our buyers to use it. They use it once, they love it… It’s just amazingly simple to learn, yet sophisticated."
Nancy Wright, Director of Procurement Services
Alfred University
"We had to find something that would be easy to implement and easy to train. Unimarket has definitely been that solution for us."
Melissa Badeau, Director of Procurement
Teachers College, Columbia University
"To work with the Unimarket team is a blessing. They are always there to make the process easier."
Patricia Walker, Director of Business Services
Centralised procurement tool for Facility Management
Unimarket is purpose-built for environments where procurement is as much about service delivery as it is cost-control. Whether managing single buildings or thousands of service locations, our Source-to-Pay platform enables operational teams and procurement functions to work together seamlessly.
Expand your Supplier Base
Discover and engage a broader range of qualified service providers, from established Facilities Management contractors to regional, specialized or certified operators. Unimarket helps you access suppliers with the right skills, safety credentials, and experience for any asset or site. With richer supplier profiles, badges and integrated compliance data, you can confidently broaden competition, fill capability gaps, and ensure responsive service coverage across all locations.
Streamline Sourcing
Whether you're managing routine cleaning services, urgent repairs, preventative maintenance or highly specialized technical projects, Unimarket provides the structured workflows you need. Pre-configured templates guide buyers through best-practice sourcing steps aligned to risk and value, reducing administration and eliminating guesswork. This consistency not only accelerates turnaround times, it ensures every sourcing event meets your operational, compliance and service-level expectations.
Evaluation Flexibility
Fit your evaluation approach to the complexity of the work. Unimarket supports everything from simple price-only comparisons for low-risk jobs to multi-criteria, multi-evaluator assessments involving technical experts, safety teams and external stakeholders. Weighted scoring, commentary fields and clear audit trails ensure evaluations are fair, objective and defensible, helping you select the contractor best aligned to your safety, quality and performance standards.
Integrated Contract Management
Move from sourcing to contract award and ongoing management without losing visibility or momentum. Unimarket’s integrated contract tools allow you to create agreements, track renewals, monitor compliance status and manage performance milestones in one place.
Automated alerts keep teams on top of expiring insurances or service commitments, while dashboards give stakeholders real-time insight into supplier performance across your entire asset portfolio.
Unimarket plays well with others
Unimarket can quickly and easily connect with nearly any ERP, Finance, or Accounting system quickly and easily with Workato, our integration middleware partner.
Explore our comprehensive suite of source-to-pay solutions
Beacon AI ✦ ݁˖
AI capability built directly into the Unimarket platform — turning scattered policies, dense contracts, and manual invoice data into instant, compliant answers.
Policy Guide ✦ ݁˖
The AI-powered procurement co-pilot that lives inside your workflow, delivering real-time, policy-aligned guidance to every buyer in your organization, 24 hours a day.
Source
Streamline every stage of your sourcing process, from procurement planning and supplier discovery through to evaluation and award, with compliance built in from the start.
Contracts
Take control of your contracts with a single, searchable repository that makes managing agreements effortless and efficient.
Marketplace
Deliver a seamless, user-friendly buying experience that your team will love, while ensuring compliance and cost control.
eProcurement
Automate and simplify procurement workflows to save time, reduce costs, and drive efficiency across your organization.
Invoicing
Transform invoicing with full automation, enabling faster processing, lower costs, and improved supplier relationships.
Expenses
Simplify expense management with an intuitive solution that saves time, ensures accuracy, and streamlines approvals.
Payments
Effortlessly manage supplier payments while eliminating fraud risks and gaining complete visibility into your payment processes.
Supplier Management
Streamline onboarding, centralize your suppliers, and ensure seamless integration with expert support.
Insights
Gain 100% visibility. Track spending, identify cost-saving opportunities, and ensure compliance while staying on budget.
Virtual Mailroom
Eliminate manual invoice processing with automated workflows that save time, reduce errors, and accelerate approvals.
Clarity.Control.Impact.
Are you ready to streamline your source-to-pay processes?